top

At ClyroHealth, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our website, mobile app, and services. By accessing or using ClyroHealth, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Email address

Phone number

Address

Payment information (e.g., credit/debit card details, digital payment details)

b. Account Information

Username and password for accessing your account

c. Business Information (For Hospitals)

Hospital or clinic details, including location, images, services offered, and pricing

Bank account details for payment purposes

d. Usage Data

Your interactions with our platform (e.g., pages visited, services viewed)

IP address, browser type, operating system, and device type

e. Cookies and Tracking Technologies

Cookies to enhance user experience and gather analytics

Web beacons and tracking pixels for improving our services


2. How We Use Your Information

We use the information we collect for the following purposes:

Account Management – To create and manage user and hospital accounts

Service Fulfillment – To process bookings, payments, and service requests

Communication – To send confirmations, invoices, updates, and relevant information

Customization – To personalize your experience and recommend services based on preferences

Analytics & Improvements – To analyze user behavior and improve our platform’s features


3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

a. Service Providers – With third parties who help us operate the platform, process payments, or provide marketing support

b. Business Partners – With hospitals or healthcare providers to fulfill bookings and service requests

c. Legal Requirements – To comply with legal obligations such as court orders or regulatory inquiries


4. Data Security

We use industry-standard measures to protect your data, including:

SSL encryption for secure data transmission

Regular security audits and vulnerability assessments

Role-based access controls to protect sensitive information

Please Note: No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute protection.


5. Your Rights and Choices

Access & Update Information – You can update your personal details through your ClyroHealth account settings

Opt-Out of Marketing – You may opt-out of promotional emails at any time via the unsubscribe link

Cookies Management – Adjust browser settings to refuse or manage cookies

Delete Your Account – You can request deletion of your account and data at any time


6. Third-Party Links

ClyroHealth may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing your data.


7. Children's Privacy

ClyroHealth is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.


8. International Data Transfers

If you are accessing ClyroHealth from outside our operating country, your information may be transferred and processed in countries with different data protection laws.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices or for legal reasons. Please review this page periodically for updates.